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CarMarshal FAQ – Buying, Selling Used Car Questions CarMarshal FAQ – Buying, Selling Used Car Questions


How CarMarshal saves you time and money buying a vehicle?

  • Save time finding your vehicle on our site instead of driving from dealership to dealership.
  • Avoid wasting time haggling over the price at the dealership.
  • Receive offers from multiple dealers for your top two vehicles selected instead of just one.
  • We contact the dealerships on your behalf, searching for the best out of the door price available in your market.
  • We have access to more than 100000 new and used vehicles 2006 and newer.
  • We give you certificates for every dealership that meets your search criteria.

In other words, we price shop for you until we find the best price for you - in addition to manufacturer’s and dealership’s discounts.

How does CarMarshal work?

  1. Visit CarMarshal, enter your zip code and search for the vehicle of your dreams.
  2. Browse the search results (search results is zip code + 200 mile radius) and click “Negotiate” for the vehicle you’re interested in.
  3. Create your account by entering your email and password.
  4. Select a secondary vehicle you’re interested in, just in case your dream vehicle is not within your area. Sometimes, competing manufacturers will give better discounts to “steal” you away from their competition
  5. We take it from there and contact the dealerships on your behalf. Soon you’ll receive offers from dealers regarding the vehicle you selected. Simply login to CarMarshal using your email and password to review the offers from dealers. The dealerships will not have your information until you are satisfied with your price and option. Simply put, you remain anonymous until you decide to contact the dealer(s) with the best price and vehicle selection.
  6. When you are ready, just print out your certificate(s) and contact the dealer(s) whose offers you liked best to ensure that vehicle is still available.
  7. You get the vehicle you want and at the price you want.

What is the T.R.Us.T Tool?

The T.R.Us.T. tool is a signal to dealers that you are serious about purchasing a vehicle and ready to receive pricing offers. Dealers respond with more favorable pricing offers to CarMarshal customers who use the T.R.Us.T. tool because they know that you’re serious about purchasing a vehicle.

Is there a fee for using this service?

We offer two levels of membership: the first is absolutely free.

  1. Use the site as is, search for cars and find great deals on cars in your area up to a 200 square mile radius. Review the cars that CarMarshal.com presents from dealers within your requested area.
  2. Our second method is low as $39.97 and is more aggressive and more likely to get you an even better deal on your vehicle, all with haggle free car dealing. CarMarshal.com will even refund your money if you’re unable to get a better price using our T.R.Us.T tool.

How do I sell my car on CarMarshal? Is there a fee?

  1. Create an account.
  2. Post vehicle information online using our template.
  3. When buyers request vehicles similar to your vehicle we’ll contact you.

Listing your car for sale on CarMarshal.com is a FREE service

How recent is your data?

Our pricing & inventory information is updated daily.

Is CarMarshal endorsed by or sponsored by automobile manufacturers?

CarMarshal is an independent company that is not endorsed or sponsored by any automobile manufacturer.

Does CarMarshal sell or service vehicles?

CarMarshal is strictly a provider of information about vehicles. CarMarshal does not sell any type of vehicle or vehicle component, and does not service vehicles.

How can I provide feedback to CarMarshal?

Please send your feedback to: info@carmarshal.com


T.R.U.S.T. Challenge:

1. Submit to dealers to receive special offers.

2. Then use CarMarshal's automated tool to request an even better offer.